Nonin Medical, Inc.

Returning Candidate?

Clinical Application Specialist

Clinical Application Specialist

ID 
2018-1168
# of Openings 
1
Job Locations 
US-Remote
Category 
Sales
Type 
Regular Full-Time

More information about this job

Overview

Primary Objective:

 

The Clinical Application Specialist will provide clinical demonstrations and instruction for use of Nonin products in pre-sale, implementation, and post-sale situations.  Demonstrations could be in formal educational settings as well as small-group or individual presentations in patient-care areas throughout a healthcare facility, to gain or increase acceptance of Nonin products and technology.  The Clinical Application Specialist role will play a key role in assisting the sales team in the acquisition of new business and the care and maintenance of existing customers.

Responsibilities

Essential Job Functions:

 

  • Provide clinical demonstrations and instruction for use of Nonin products in pre-sale, implementation, and post-sale situations in formal educational as well as small-group or individual presentations in patient-care areas throughout a healthcare facility, EMS provider, Field Military or DME
  • Plan, coordinate, and implement clinical evaluations to ensure clinical acceptance of Nonin products and technology.
  • Serve as a company liaison supporting customers and internal customers on clinical matters regarding Nonin products and services via phone, email and onsite visits.
  • Provide product support to users either in person, or by written or verbal means.
  • Work with Marketing to develop and deliver standardized onboarding and training materials for all Nonin products to ensure consistent education of Nonin employees, Independent Representatives and Distribution Partners.
  • Develos and disseminates information to Account Managers, Marketing and others regarding feedback and issues related to customer acceptance of Nonin technology and products throughout the sales and customer experience cycle.
  • Work with customers to introduce, promote, and increase the usage of Nonin products throughout a customer facility.
  • Provide installation, related in-service education, and integration to new clients to ensure customer satisfaction.
  • Partner with Marketing to provide information through formal presentations to Physicians, Allied Health, and Administration customers that detail the clinical and/or financial benefits of Nonin technology as related to the group.
  • Evaluate new products or enhancements to Nonin technology to provide information and feedback to the Product Development and Marketing departments.
  • Represent Nonin at various trade shows or educational meetings and complete all necessary reports.
  • Prepare reports and analysis of activities to the Directors of Sales and/or other Nonin executives.
  • Continuously increases knowledge of new developments within the assigned market as well as Nonin products to perform as a subject matter expert.
  • Maintain all Certifications and necessary Hospital Vendor Credentialing.
  • Participation with case studies and/or clinical research when required.
  • Performance of additional duties as assigned to support teams.

Qualifications

Minimum Qualifications:

Required Education and Experience:

  • Bachelors’ Degree or current Certification in Nursing or Respiratory Therapy.
  • 2 years critical care experience as a Registered Nurse Or 3 years as a Respiratory Therapist (ECMO experience a plus).

Required Knowledge, Skills & Abilities:

  • Demonstrate effective educational and presentation skills in diverse settings from one-on-one to formal large group situations.
  • Ability to work independently with little or no direct supervision.
  • Ability to problem solve.
  • Able to travel domestically overnight to client facilities by auto or aircraft 70-80% of the time, may include occasional international travel
  • Advanced MS Office skills to develop effective reports, spreadsheets, and presentations.
  • Computer and technological skills to sufficient to learn the integration of Nonin technology with diverse customer monitoring and Electronic Medical Record platforms.
  • Excellent communication skills, both verbal and nonverbal. Attention to details.

 

Preferred Qualifications:

  • Prior clinical specialist experience for a medical device manufacturer in the critical care environment.
  • Clinical experience in adult or pediatric OR, PACU, ECMO or ICU environments.
  • Prior experience with Capnography and/or Regional Oximetry.
  • Experience in education within the clinical environment
  • Knowledge of patient monitoring and Electronic Medical Records.
  • Previous clinical sales experience or medical device sales a plus.

 

 

Physical Requirements:

  • Ability to sit, stand, and/or walk for 8 hours/day.
  • Ability to travel by car and/or aircraft extensively.
  • Ability to lift or move up to 40 Lbs.